Frequently Asked Questions

It’s natural for your mind to fill with questions when you’re starting therapy or working with a new therapist. Below I’ve included answers to the most frequently asked (and some less so.) If your mind is still abuzz, be sure to check out my fees and insurance policy and services. Still can’t find what you’re looking for? Reach out to me via phone or email.


Do you accept insurance?

A Soul Awake Psychotherapy, LLC is an out-of-network provider and does not bill insurance companies directly. Your services may be eligible for partial or full reimbursement through out-of-network insurance coverage, flexible spending accounts (FSAs), or health savings accounts (HSAs).

Prior to your first appointment, you are encouraged to call your insurance provider to ask if you have out-of-network coverage for mental health services. You may reference CPT code 90791 for the initial intake session (60 minutes) and 90834 for all subsequent sessions (45 minutes), and let the representative you speak with on the phone know that services will be offered via Telehealth.

Many clients receive reimbursement up to 50 – 80% if they have out-of-network benefits. Please see the Fees & Insurance page for more information. Plus, learn how Reimbursify can simplify the claims process for you.

Are you seeing clients in-person?

No, services will be offered online only for the remainder of 2022.
Updated May 2022

What is your cancellation policy?

Should you need to cancel or reschedule your appointment, I ask that you notify me via phone at (410) 324-3960 or email at emily@spacebetweencounselingservices.com at least 24 hours in advance of your scheduled appointment. If you do not provide 24 hours’ notice, you will be responsible for paying the full session fee.

What if I’ve never been in therapy before?

Then I look forward to working with you! Whether you’ve seen a therapist in the past or this is your first time, I hope that our work together will be a rewarding experience for you and provide you with a strong foundation for growth and change.

How long will I be in therapy for?

Duration of therapy varies from person to person and depends on factors such as: your reason for seeking therapy; your previous therapy experience; any concurrent services you may be receiving; and scheduling and financial considerations. At A Soul Awake Psychotherapy, LLC, all new clients are seen on a weekly basis for the first 4-6 weeks. After that, if you and I determine that meeting biweekly or monthly is deemed appropriate, then we can discuss this as a treatment option. While some clients are seeking short-term therapy (less than 1 year), others may find that their goals change over time, and therefore, benefit from working with a therapist for several years.

Will everything I share in therapy remain confidential?

Generally, what you disclose in therapy remains confidential with a few exceptions:

If you sign a written request to have information released
If I believe you are a danger to yourself or others
If the life or safety of an identified or readily identifiable third person is endangered or threatened
If I have reasonable suspicion of abuse or neglect of a vulnerable child or a vulnerable adult
If you disclose experiencing abuse or neglect before the age of 18 and provide readily identifiable information about the perpetrator
Otherwise required or permitted by law

Note on electronic communication: Because email and text messaging are not fully confidential, please refrain from using either of these modalities to communicate with me about personal matters or what we discuss in therapy. Never use email or text messaging to send an urgent or crisis message.

Can I refer a friend to your practice?

You are welcome to refer a friend to A Soul Awake Psychotherapy, LLC — please be mindful however that it may not be in your best interest for your therapist to also see someone you are close to as a client.

Do you offer child, family, or couples therapy?

No, however I am happy to provide referrals should you be interested in these services.

Do you prescribe medications?

No, however I am happy to provide referrals for psychiatric services and coordinate with your prescriber in order to assist you on your journey to better mental health if this is desirable.

I’m not a resident of Illinois or Maryland. Can I still work with you?

Unfortunately, I am currently only licensed to practice in Illinois and Maryland and am therefore unable to see clients who do not reside in one of these states.

(More or Less) FAQs

Emily, how old are you?

I’m too young to be Gen X, too old to be Gen Z.

What’s your dog’s name? Will I get to meet her?

Lyla. And odds are, yes! She’s been known to make a few appearances during working hours.

Can my dog/cat come to therapy?

Pet cameos are welcome and encouraged! And yes, your four-legged friend will be sufficiently swooned over.

Can I eat during our session?

Snack on! (Bonus points if it’s something good for ya.)

Is it ok for me to laugh/ cry/ swear/ vent/ get angry during our session?

Yes/ yes/ yes/ yes/ yes.

Can I have my therapy session from my car?

If you’re in a pinch and need a private space, yes. As long as it’s not moving!

Can we still have our session while I’m on vacation?

Current rules and regulations prohibit me from seeing clients who are traveling out of state, but I hope you enjoy some R & R!

We’re in this together.

Ready to start living a life aligned with your needs and values? At A Soul Awake Psychotherapy, LLC, I help women in their mid-20s to mid-40s become active participants in their own well-being. Schedule your complementary phone consultation today to learn more.

error: This content is protected.